Information We Collect

• Name, WhatsApp number, email address and delivery address.
• Order details including occasion, cake size, flavour, message, delivery date and delivery time.
• Uploaded reference images or design notes submitted for custom cakes.
• Basic website and order communication records needed to support your request.

How We Use It

• To confirm cake availability, quotation, payment and delivery arrangements.
• To contact you by WhatsApp, phone or email about your enquiry or order.
• To prepare invoices, delivery notes and internal production instructions.
• To improve our customer service and cake ordering experience.

Sharing & Security

We do not sell customer data. Information is shared only when needed with trusted delivery, payment, hosting, email or website service providers. We use reasonable administrative and technical safeguards to protect customer information.

Your Choices

You may request correction or deletion of your personal information where legally possible. Some order and transaction records may need to be retained for accounting, legal, fraud-prevention or dispute-resolution purposes.