Returns & Refunds

Because Signe Cakes products are freshly prepared, perishable, and often custom-made, returns and refunds are limited once production has started.

Custom Orders

Custom cakes are made according to approved details. Please review flavour, size, spelling, design notes, delivery date, delivery time, and address carefully before confirmation.

Cancellations

Cancellation options depend on production status, ingredient preparation, decoration work, and delivery scheduling. Contact us as early as possible.

Order Issues

If there is an issue with your cake, contact us immediately on the same day with order details and clear photos so our team can review and assist.

Need Help With Your Order?

Our Dubai team can help with cake size, flavours, design ideas, delivery timing, and custom requests across the United Arab Emirates.

Note: Cake availability, pricing, delivery areas, and timelines are confirmed by the Signe Cakes team before your order is accepted.